Cartel Coffee partnered with our team to launch a modern ordering experience that matches the pace and personality of their cafés. We designed and built a hybrid mobile app that lets guests order ahead, order to table, or order to-go, then layered in a points-based rewards program and in-store check-ins to drive repeat visits. The result is a clean, tap-light flow: customize drinks, pay securely, track status in real time, and earn points automatically.
On the backend, we integrated menu, modifiers, and order routing to support multiple service modes and smooth handoffs for baristas. The UX emphasizes clarity (fewer steps, smarter defaults) and loyalty visibility (live point balance, quick redeem). Built with a web-first approach and lightweight native shells, the app ships fast updates without sacrificing a polished, app-store-ready feel.
The impact was shorter lines, higher order accuracy, and a measurable lift in loyalty engagement—turning everyday coffee runs into a seamless, rewarding habit.
